When consulting for an organization, you must consider stakeholders such as employees and clients, the environment, and the economic context of the organization. In addition, you must consider the relationships of these individuals and contexts with one another, how the whole organization functions, and how it should function. This type of complete or systems view is vital in order for an organizational development consultant to be effective.
A systems perspective employs a “theoretical framework involving multiple interrelated elements, where the properties of the whole are different than the properties of the parts” (Fuertes, Spokane, & Holloway, 2012, p. 234). Simply stated, while there are different elements of an organization—each focused on a specific outcome—combined, they work together to accomplish an organization’s overarching goals. When problems occur, it is important not only to consider the origins of the problem but also the type of system in which an organization operates so solutions can be more effective.
To prepare:
- Review this week’s Learning Resources. Consider how to analyze systems-related problems and formulate solutions for systems-related problems.
- Review the case study, “The NoGo Railroad,” located in Chapter 2 of the course text. Consider system dynamics, types, and aspects of systems along with how information and systems theory can help address system-related problems.
With these thoughts in mind:
Post by Day 3 a brief description of one systems-related problem related to the case study. Using the “NoGo Railroad Case Analysis Form” to guide your discussion, compare the problems at both the macro and micro levels. Your explanation should include the causes of the problem, the systems affected, the alternatives for solving the problem, and your recommendations for solving the systems-related problem. Then, justify your solutions.
Be sure to support your postings and responses with specific references to the Learning Resources.
Read a selection of your colleagues’ postings.
